Shipping policy
Electric Bleu Shipping Policy
Where we ship
We currently ship to addresses in the United States only. Available shipping options depend on your items and delivery address and are shown at checkout.
Made-to-order products
Our products are made to order and fulfilled by Printful. Production takes place before your order ships, so please allow time for both production and shipping. Timing varies by product, availability, and destination. Any delivery estimates provided are estimates, not guarantees.
Shipping costs
Shipping charges are shown at checkout before you complete your purchase. Charges depend on the products in your order, your delivery address, and the available shipping option selected.
Tracking and delivery
When tracking is available, we will share it in your shipping confirmation. Please allow time for the carrier to update tracking after receiving the shipment. If your order contains multiple items, they may arrive in separate packages.
Delivery address
Please check your delivery address carefully before placing your order. If you notice an error, reply to your order confirmation email as soon as possible. Address changes may not be possible once an order is in production or has shipped. If an incorrect or incomplete address requires reshipping, additional charges may apply; we will explain any charges before arranging reshipment.
Delays or missing packages
Production and carrier delays can occur. If your order is delayed, tracking stops updating, or a package marked delivered cannot be located, reply to your order confirmation email with your order number so we can investigate with our fulfillment partner and carrier.
Damaged or incorrect items
If an item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and clear photos. See our Return & Refund Policy for details.